Afterglow Support
Support and contact for Afterglow
FAQ#
Q: I granted limited photo access — can Afterglow still triage all my photos?
A: Only the photos you selected are visible to Afterglow. Tap the in-app banner that says “Limited access” to grant full access if you want Afterglow to triage your entire library. You can also change this any time in Settings → Privacy & Security → Photos → Afterglow.
Q: I swiped a photo away by accident — how do I recover it?
A: Open the Grace tab and long-press the thumbnail to recall it. Photos stay there for 7 days. After that, iOS’s Recently Deleted album gives you another 30 days, totaling 37 days of recovery time.
Q: When does a photo “bloom” in the Garden?
A: When you explicitly send it from Grace to the Garden, or when the 7-day grace period ends. Then Vision quietly classifies it (cool light → moss, warm light → flower, high energy → firefly) and a plant sprouts.
Q: Why do I see only some archetypes?
A: There are 11 archetypes total: moss, mushroom, flower, vine, firefly, butterfly, fruit tree, paper, scrap, statue, and wild grass. They unlock as the diversity of your released photos grows. If your releases all look similar (e.g. all screenshots), expect mostly papers for a while.
Q: Does Afterglow upload my photos anywhere?
A: No. Every Vision analysis, SwiftData write, and 3D render happens on your iPhone. There is zero network access for the core flow. The app does not call any backend, third-party SDK, or analytics service.
Q: How do I share my garden?
A: Tap Share garden in the Garden tab. A composed image of your garden is rendered locally and offered through the system share sheet — save to Photos, send via Messages, AirDrop, anywhere you like. No cloud round-trip.
Q: Smart Sort surfaces a screenshot I want to keep — am I supposed to delete it?
A: Smart Sort is just a suggestion. Right-swipe to keep anything you want; the suggestion ranking adapts. You’re never forced to act on a Smart Sort suggestion.
Contact#
Please include: device model, iOS version, app version, and a brief description of what you were doing when the issue happened.
Afterglow collects no user data. All Vision analysis, SwiftData writes, and 3D rendering run on-device. We have no access to your photos.